Terms of Service
Last Updated: January 9, 2026
Welcome to Saylo. Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Saylo website and application (the "Service") operated by Saylo ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
1. Accounts
A. Account Creation
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
B. Password Security
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.
2. Subscriptions and Payments
A. Subscription Plans
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of subscription plan you select when purchasing the Subscription.
B. Free Trial
Saylo may, at its sole discretion, offer a Subscription with a free trial for a limited period of time. You may be required to enter your billing information in order to sign up for the free trial.
C. Cancellations and Refunds
You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team. We offer a 14-day money-back guarantee for new Pro subscriptions. If you are not satisfied, contact us within 14 days of your initial purchase for a full refund.
3. Acceptable Use Policy
You agree not to use the Service to:
- Generate content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
- Spam or solicit others excessively on social media platforms.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
We reserve the right to terminate your account if you violate any of these acceptable use guidelines.
4. Intellectual Property
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Saylo and its licensors. The Service is protected by copyright, trademark, and other laws of both the Indonesia and foreign countries.
5. Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Saylo. Saylo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
6. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
7. Limitation of Liability
In no event shall Saylo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content.
8. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
9. Contact Us
If you have any questions about these Terms, please contact us:
- By email: support@saylo.com